Terms & Conditions

Last Updated: August 21, 2026

Welcome to Venus Mobile. By accessing or using venusmobile.in, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Our Website

The website venusmobile.in is operated by Venus Mobile, located at MG Road, Nashik, Maharashtra, India.

We sell mobile accessories through our website.

2. Products

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.

However, product appearance may vary slightly from images shown on the website due to photography, lighting, screen settings, or manufacturer variations.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order is placed, we may contact you regarding the order and provide an appropriate resolution.

4. Orders

When you place an order through our website, you are responsible for providing accurate information, including your name, contact number, and delivery address.

Please check your order details carefully before completing your purchase.

We reserve the right to review or cancel an order in situations such as incorrect information, product unavailability, suspected fraudulent activity, or other circumstances that may prevent us from fulfilling the order.

5. Pricing

Product prices displayed on the website are subject to change.

We make reasonable efforts to display accurate pricing information. If an obvious pricing error occurs, we may contact you before processing the order.

6. Payment

Currently, Cash on Delivery (COD) is not available.

Orders must be completed using the payment methods made available on the website at the time of purchase.

Payment processing may be handled by third-party payment providers.

7. Shipping & Delivery

Venus Mobile currently delivers products within India only.

Delivery times may vary depending on the delivery location, shipping conditions, service availability, and other factors.

Once an order has been dispatched, available tracking information will be provided.

8. Returns

Eligible products may be returned within 7 days from the date of delivery.

To be eligible for a return, the product must:

• Be unused

• Be in its original condition

• Have its original packaging

Products that have been used, damaged, or returned without their original packaging may not be accepted.

Please contact Venus Mobile before sending a product back.

9. Return Shipping

For eligible returns, Venus Mobile will bear the return shipping cost.

Return instructions will be provided by our customer-support team.

10. Refunds

Once a returned product is received and inspected, the return will be reviewed.

If the return is approved, the refund will be processed to the original payment method.

The time required for the refund to appear may depend on the relevant bank or payment provider.

11. Warranty

Venus Mobile currently does not provide a store warranty on its products.

If a particular product has a manufacturer-specific warranty, any applicable warranty information will be provided with the product or on its product listing where applicable.

12. Website Use

You agree to use our website for lawful purposes only.

You must not:

• Attempt to gain unauthorized access to our website or systems

• Interfere with the operation of the website

• Use the website for fraudulent purposes

• Submit false or misleading information

• Copy or misuse website content without permission

13. Intellectual Property

The content on our website, including text, graphics, logos, images, and other materials, may belong to Venus Mobile or its respective owners.

You may not reproduce, copy, distribute, modify, or commercially use website content without appropriate permission.

14. Third-Party Services

Our website may use third-party services such as payment providers, delivery services, hosting providers, or other technology services.

Your use of such services may also be subject to the terms and policies of those respective service providers.

15. Changes to These Terms

Venus Mobile may update these Terms & Conditions from time to time.

Changes will be published on this page, along with an updated "Last Updated" date.

Your continued use of the website after changes are published means you acknowledge the updated Terms & Conditions.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us.

Venus Mobile
MG Road, Nashik, Maharashtra, India

Phone: +91 98222 43193
Support Hours: 10:00 AM to 10:00 PM

Website: venusmobile.in

Thank you for choosing Venus Mobile.