Privacy Policy

Last Updated: August 21, 2026

At Venus Mobile, we respect your privacy and are committed to protecting the information you provide when using our website, venusmobile.in.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

• Name

• Mobile number

• Email address, if provided

• Billing and delivery address

• Order and transaction details

• Information you provide when contacting customer support

We only collect information that is reasonably necessary to process orders, provide customer support, and operate our website.

2. How We Use Your Information

The information we collect may be used to:

• Process and fulfil your orders

• Arrange delivery of your products

• Provide order updates and tracking information

• Respond to customer-support requests

• Process returns and refunds

• Improve our products and shopping experience

• Prevent fraudulent or unauthorized activity

• Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers.

Venus Mobile does not intend to store your complete payment-card details on its own systems. Payment information may be handled directly by the payment service provider according to its own privacy and security policies.

4. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, such as:

• Delivery and logistics providers

• Payment service providers

• Website and technology service providers

• Other service providers necessary to fulfil your order

Only information reasonably required for the relevant service may be shared.

5. Cookies

Our website may use cookies or similar technologies to provide essential website functionality, improve your browsing experience, and understand how visitors use the website.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

7. Third-Party Services

Our website may use third-party services for payments, delivery, analytics, hosting, or other functions.

These third parties may have their own terms and privacy policies. We recommend reviewing the privacy policies of those services when applicable.

8. Your Information

You may contact us if you have questions about the personal information associated with your order or interactions with Venus Mobile.

We may ask you to provide appropriate information to verify your identity before responding to certain requests.

9. Children's Privacy

Our website is not specifically directed toward children. We do not knowingly request or collect personal information from children for purposes unrelated to providing our services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, or applicable requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Venus Mobile
MG Road, Nashik, Maharashtra, India

Phone: +91 98222 43193
Support Hours: 10:00 AM to 10:00 PM

Website: venusmobile.in